baijee Privacy Policy

Overview

Introduction

This Privacy Policy ("Policy") describes how baijee ("baijee", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of players and visitors ("you", "your") who access or use the baijee platform at https://baijee.vip ("the Platform"). This Policy forms an integral part of baijee's Terms and Conditions and is incorporated therein by reference.

By registering an account on baijee, making a deposit, placing a bet, or otherwise using any feature of the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the Platform.

baijee is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. We collect only what we need, we retain it only for as long as necessary, and we do not sell or rent your personal information to third parties for marketing purposes under any circumstances.

This Policy applies to all players from Bangladesh, including those based in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other regions across the country.

Data Collection

What Data We Collect & Why

baijee collects personal data only when there is a clear, legitimate purpose. Here is a plain-language breakdown of each category.

Section 1

How We Use Your Personal Data

baijee processes your personal data only where we have a lawful basis to do so. The primary purposes for which we use your data are set out below:

1.1 Account Management & Service Delivery

We use your identity, contact, and financial data to create your account, process deposits and withdrawals, settle bets, deliver promotional offers you have opted into, and provide customer support. Without this processing, we cannot operate the Platform for you.

1.2 Identity Verification & Fraud Prevention

We use your identity documents, device data, and transaction history to verify your age (21+), confirm your identity, detect suspicious activity, prevent fraudulent transactions, and protect the integrity of the Platform. This processing is carried out in the legitimate interests of baijee and our player community.

1.3 Responsible Gaming Monitoring

We use your gaming activity data to monitor for signs of problem gambling, enforce self-exclusion requests, apply deposit and loss limits you have set, and proactively reach out when our responsible gaming tools identify potential risk. Safe, sustainable play is a core value of baijee.

1.4 Legal & Regulatory Compliance

We may process your data as required to meet our legal obligations, including responding to lawful requests from law enforcement or regulatory authorities, conducting anti-money-laundering checks, and maintaining records as required by applicable law.

1.5 Platform Improvement & Analytics

Aggregated, anonymised data derived from player activity is used to analyse trends, improve our game offering, optimise site performance on Bangladeshi mobile devices, and plan new features. This analysis does not identify individual players.

1.6 Marketing Communications

Where you have explicitly opted in to receive marketing communications, we may send you information about baijee promotions, new game launches, cricket betting markets (including BPL and T20 World Cup events), and seasonal offers (e.g., Eid, Pohela Boishakh specials). You may withdraw your consent and opt out of marketing communications at any time by contacting our support team at [email protected].

Section 2

How We Share Your Data

baijee does not sell, rent, or trade your personal data. We share your information only with the following categories of recipients, and only to the extent strictly necessary for the stated purpose:

Section 3

Cookies & Tracking Technologies

3.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. baijee uses cookies and similar tracking technologies (including local storage and session tokens) to operate the Platform, remember your preferences, maintain your login session, and analyse usage patterns.

3.2 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function. These enable your login session, remember your language preference, and maintain the security of your account. They cannot be disabled without breaking core Platform functionality.
• Analytics Cookies: Used to collect anonymised data about how players navigate the Platform, which pages are most visited, and where errors occur. This helps us improve the experience for all users.
• Functionality Cookies: Used to remember your settings and preferences across sessions, such as your preferred deposit method or game category.
• Security Cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or multiple account registrations from the same device.

3.3 Managing Cookies

You can control and delete cookies through your mobile browser settings. Please note that disabling essential cookies will impair your ability to log in and use core Platform features. For most Bangladesh players accessing baijee via a mobile browser on Android or iOS, cookie settings are found under your browser's "Privacy" or "Site Settings" menu.

Section 4

Data Security

baijee takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, disclosure, or destruction.

4.1 Encryption in Transit

All data transmitted between your device and baijee's servers is encrypted using industry-standard 256-bit SSL/TLS protocols. This ensures that your login credentials, financial data, and personal information cannot be intercepted in transit, whether you are connecting via a mobile data network or Wi-Fi in Dhaka, Chittagong, or anywhere else in Bangladesh.

4.2 Encryption at Rest

Sensitive personal data stored on baijee's servers — including KYC documents and financial records — is encrypted at rest using AES-256 encryption. Access to this data is restricted to authorised baijee personnel on a strict need-to-know basis.

4.3 Access Controls

baijee employs role-based access controls to ensure that staff members can only access the personal data required to perform their specific job functions. Access logs are maintained and reviewed regularly to detect any unauthorised access attempts.

4.4 Your Responsibilities

You are responsible for keeping your baijee account password and any one-time passwords (OTPs) received via bKash or Nagad confidential. baijee will never ask you for your password, PIN, or OTP via email, SMS, or live chat. If you receive such a request, please treat it as a phishing attempt and contact [email protected] immediately.

Section 5

Data Retention

baijee retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. The following retention guidelines apply:

• Active account data: Retained for the lifetime of your account plus a minimum of 5 years following account closure, to meet potential legal, regulatory, and dispute-resolution requirements.
• KYC documents: Retained for a minimum of 5 years following account closure or the completion of the relevant transaction, in line with standard anti-money-laundering record-keeping obligations.
• Transaction records: Retained for a minimum of 5 years following each transaction to support financial auditing, dispute resolution, and legal compliance.
• Gaming history: Retained for a minimum of 3 years to support responsible gaming monitoring and dispute resolution.
• Support communications: Retained for 2 years following the closure of a support ticket.
• Marketing consent records: Retained from the date of opt-in until opt-out, then archived for 2 years as evidence of consent history.
• Technical/device logs: Typically retained for 12 months, then deleted or anonymised.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original information.

Section 6

Your Data Rights

As a player on baijee, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected]. baijee will acknowledge your request within 5 business days (Bangladesh Standard Time, UTC+6) and aim to fulfil it within 30 days.

Section 7

Changes to This Privacy Policy

baijee reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date displayed at the top of this page and, where the changes are significant, notify active players via the email address registered to their account.

Your continued use of the Platform after any such update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically so that you remain informed about how baijee protects your data.

Continue Exploring

More From baijee

Now that you know how we protect your data, explore everything baijee has to offer players across Bangladesh.